How can non-verbal cues affect communication?

Non-verbal cues play a significant role in communication by reinforcing or contradicting what is being said verbally. When someone communicates, their body language, facial expressions, gestures, and tone of voice can either support or undermine their spoken words. For instance, if someone says they are happy but their facial expression is one of sadness, the non-verbal cue contradicts the verbal message, leading to confusion or mistrust. This interplay of non-verbal and verbal communication is crucial because it provides context and depth to the spoken message, allowing the listener to grasp the true meaning behind the words. Effective communicators are able to align their non-verbal cues with their verbal messages to promote clarity and understanding. This understanding is key in therapeutic settings, where building trust and rapport is essential.